When you need support for your software, it's important to know who you're talking to..
We recognise that our products are vital to the operation of our Clients' business, for this reason we offer a range of support options on all our systems, which can be tailored to meet your specific requirements.
Our Support Department staff are dedicated and experienced, and are themselves supported by a sophisticated 'help desk' system. When you call our help line, you are assured that you are speaking to one of our own staff, not a 'call centre' or an outsourced service.
Medoc is based in Nottingham in the East Midlands, supporting Clients throught the UK and Europe. Our Support Manager, Steve Parkinson, encourages Clients to visit us to meet the people you'll be talking to. His long experience in retail gives him the background needed to understand the pressures that business face in today's fast moving environment.